About the service and pricing

What is W help

W help is a platform for quick 5v5 Counter-Strike 2 and Dota 2 tournaments. Players create a profile and team, apply for tournaments, receive the game server address published by the organiser, and follow brackets and results.

What is available for free

• Registration with a verified email address and a personal profile.
• Creating a team, inviting players and managing the roster.
• Viewing tournaments, schedules, rules, brackets and results.

There is no account subscription fee or automatic subscription renewal.

Entry fees

The fee covers organising one player’s tournament entry. Team applications, schedules, match access and results are available on the website.

The entry fee is set separately for each tournament and shown in roubles per player. Each player pays only for their own participation; the total cost for a five-player team is five individual entry fees. Demo tournaments are not an offer to purchase a service.

There are currently no non-demo tournaments open for registration. Upcoming tournaments will appear in the catalogue.

The fee covers the organisation of participation in a specific tournament. It does not purchase the game, in-game items, a win or a guaranteed prize. Participants must have the game and a suitable device.

W help VIP: 390 ₽ / 1 month, 990 ₽ / 3 months, 3290 ₽ / 12 months. One-off payment without automatic renewal. Personal tournament benefits and terms are on the VIP page.

How to receive the service

The captain submits an application for a full five-player roster on the selected tournament's page. Participation terms, start time, capacity and rules are available before applying. To participate in CS2, all five players must link and verify their own Steam accounts.

The service is provided online on the date and at the time shown on the tournament page, in Moscow time. Participants need internet access, the game installed and a suitable device. The schedule, bracket and results are available on the website.

Once its application is confirmed, the team follows the schedule and opens its match page. For a match on a managed CS2 server, connection details are published on the match page after the captain picks a map and the server's readiness is checked. For other tournaments, the organiser publishes connection instructions on the website.

If connection details are unavailable at the scheduled start, email whelp@24whelp.ru. There is no physical delivery.

Prize pool

The prize pool is funded wholly or partly by participants' entry fees. Its size, allocation between prize places and payout procedure are governed by the specific tournament's rules. Read them before applying; if this information is missing or needs clarification, contact support.

Receiving a prize depends on your result and compliance with the tournament rules. Paying an entry fee does not guarantee a win or a prize.